hello_evelyn615
May 27, 2026
"Made the trip for nothing"
I went in because it said the item was in stock, and I was hoping to grab it at that price instead of paying more somewhere else. But once again, the shelves were empty. Frustrating when you’re trying to stick to a budget and end up wasting time and gas.
VictorSorenson
May 21, 2026
"Absolute cheap rubbish"
Picked up a small kitchen thing from B&M it was a total piece of junk. It felt flimsy and cheap the second I took it out of the packaging, and then the daft thing broke after two days. I know it wasn’t expensive, but still, what a waste of money.
caroline.Crum
May 03, 2026
"Helpful staff, but be prepared to wait"
I popped in looking for a few storage bits, and one of the staff members was really helpful and pointed me in the right direction quickly. Overall it was a decent visit, but just a heads up, the queues were moving slowly, so don’t go in expecting to be in and out super fast
Mildred_bryant93
April 27, 2026
"Good prices, but a bit hit and miss"
I picked up quite a few bits for the house here and the prices were definitely decent, cheaper than a lot of other places I’ve looked. It’s good value overall, though the selection can feel a little inconsistent and some items aren’t the best quality. Still, for everyday home stuff, I’d probably go back.
brigiddubinsky9308
April 26, 2026
"Refund dragged on longer than it should have"
I had to take a faulty item back to B&M, and it ended up being way more of a faff than I expected. I had the receipt and thought it would be a straightforward return, but it just didn’t feel that simple.
The staff were polite, to be fair, but I kept getting told slightly different things depending on who I spoke to. It had that annoying feeling where the item was faulty, but somehow I was the one left chasing it up and trying to figure out what was going on.
The refund did come through eventually, but it took longer than they said it would. It wasn’t a complete disaster, but it definitely put me off a bit and I’d think twice before buying something there if I thought there was any chance I might need to return it...
james.Souder
April 20, 2026
"Messy shop and dirty aisles"
I popped into my local B&M today i was a bit shocked by how messy it was. The floors didn’t look like they’d been cleaned properly, with bits of packaging and dirt around the shelves, and I kept wondering if it was just me noticing it.
There were loads of things in the wrong places, boxes left in the aisles, and it was awkward trying to get the trolley through without having to squeeze around everything. A few prices didn’t seem to match the shelf labels either, which is frustrating because you start second-guessing what you’re actually paying.
The staff looked busy, so I’m not blaming them personally, but it didn’t seem like anyone was dealing with the mess. I ended up leaving without buying much because it just wasn’t a nice shop to walk around. Surely I’m not the only one who finds that off-putting?
eileenragland0008
March 24, 2026
"I ended up waiting way longer than..."
I ended up waiting way longer than I expected at checkout, and once again there were only two tills open. It kind of felt like they should’ve known it would get backed up, but nothing seemed to be done about it.
jimmy_Masser85
January 02, 2026
"Feels like there’s less to choose from"
I’ve noticed the selection seems limited lately. It kind of feels like the same products are everywhere, and I couldn’t really find what I was looking for. Maybe it’s just the timing, but it definitely seems like there used to be more options.